I'll be honest, I go here for the Terlingua Chili and happy hour. Aside from that, I think it's pretty average across the board. I do like the fact that you can pay with there little card swiper thingy on the table. Beats waiting for the server to make his or her way over. Beats fast food, but not gourmet by any means.
(3)
Heather L.
So our experience wasn't nearly as awful as some of the others on here. And on a Tuesday night with children in tow, it is a good deal, but if I were just going out to eat with Mr. Snarky or friends, I would certainly avoid Tuesday nights. Although it did look like they were trying to seat families in one area and those without children in one area. There were three adults and two children and while some small families were sat at the huge booths, the hostess did try to squeeze us into a small booth. We ended up asking her for a different table because there was no way we were going to all squeeze in there, especially with winter coats, etc. We ended up at a slightly bigger table and squeezing in a fifth chair. I will say that our waitress was really great. She was attentive, checked on us, kept our drinks topped up, and was very patient with us (kind of needed when eating with children). As for the food, it is standard chain restaurant food, however, I have to say that the food was hot, it was well presented, and it tasted pretty good. I do find the place to be a bit on the pricey side for the type of food they serve. While there wasn't food on the floor, the table, menus, and some of the silverware could be cleaner as there were sticky spots and questionable stains, which is really where most of the deduction of stars come from. Food and service are important, but cleanliness is even more important and can ruin a night out instantly. Its not bad, but they could do better!
Absolutely disgusting. The floors were covered in trash and it just killed our appetites. The manager claimed he just got over a rush, I didn't buy it being it was 9:30pm. Didn't bother to eat, if the place is that bad, how bad was the kitchen?
(1)
Bridget F.
Oh wow! I didn't even know Chili's was still in business. The food was blah/borderline gross. But in the "lounge" area the bartender was nice, observant, and polite. If you staying staying in one of the hotels near by that really is the only reason to go there. Good for drinks only? Not from the area. Drinks were cheap from what I am used to.....
(2)
Lane H.
Have eaten here before, but in the last month I have dined here twice. Food: OK, just like every other chain that offers a varied menu. The two for twenty offerings are someone limiting, but it does give a value priced appetizer/meal option. Each time I've had the onion straws with jalapeno slices. Not bad, but still just so-so. There is nothing on this menu that would make me go here instead of Applebees, TGI Fridays or one of the countless other clones. Service: Sub-par. As a former manager I would be kicking some server butt. No suggestive sell, no knowledge of menu, limited check back and horrible with keeping glasses filled. Also, whatever happened to the server knowing who ordered what? With four people you ring it in clockwise around the table. But no, she comes out and auctions off the food; "Who had the chicken strips?". Heck they did it when there was two of us. Both times it was not very busy, so I can't give them a pass on that. Sorry. Cleanliness: FAIL. Sticky menus, food on floor, gross, gross, gross. We came in and had to walk over a dirty fork in the walkway. When we left, it was still there. I joked to husband that I could smell a lawsuit waiting to happen. Conclusion: Just another boring chain restaurant that churns out food and can't be bothered with the things that would make it better than a McDonald's.
(2)
Jami Jo H.
Gross, gross, gross. This place was dirty. Garbage all over the floor, especially in the restroom. It was also freezing. I ordered the pick three app is, and my spinach and artichoke dip was cold. My nephew's cheese pizza had hardly any cheese on it. The iced tea tasted terrible. They were not busy at all, and the server was very flighty. Never came back to see how the food was, just brought us the bill half and hour later. I'll pass on this place from now on.
(1)
Anna H.
Honestly, nothing too great but not too terrible. Typical "Southwestern" food but it all needs a kick up with flavor. I ordered guacamole to start and it was almost frozen. Not exactly a great start. The food is all right, better than most but not great. The best part is the fact that you can pay your bill at the table with the computer. Run your card and pay. No need to flag down a busy server, brilliant.
(3)
Stevo H.
I would not get a drink from here because they are kind of weak but the selection of food is very good. My favorite part of Chili's is that I can sub any meat patty for a spicy black bean burger at no extra cost, even the special burgers that they have. I recently subbed a black bean on a Southwestern Jalapeno burger and it tasted great. You can also sub it in the 2 for $20 menu. The jalapeno and onion appetizer is wayyyy to greasy for my taste but the chips and guac is pretty good. Price for a meal is fair and average too.
(3)
Shunty M.
Satisfactory service! Presidente margarita is phenomenal. Loved the food.
(4)
Kenneth F.
The only reason I keep patronizing this restaurant is because of their fundraising partnership with my local library. The will donate a certain percentage of your check if you have a coupon code from the library. The food has clearly declined in quality over the last two years and the service isn't much better. On my most recent foray to this location I decided to make use of their online ordering and carry out service. I placed my order with no problem and I was given a pick up time of 6:44. I arrived at Chilis at 6:42 and entered through the door designated for to go orders. There was an employee at the register and she appeared to be entering tickets into the POS system. She did not bother to even acknowledge me until she had finished the three tickets she was working on. When she did finish, I gave her my name and she consulted the screen and told me the food would be ready in a few minutes. She rang up my order and I signed the credit card slip at 6:47 and I proceeded to wait and wait and wait. Finally at about 7:05 she brought out my food and placed the containers in a bag and slid them over to me. At that point i was more than a little irked. While I understand that having the food ready on the exact minute is not possible, I certainly don't expect it to take 21 extra minutes. I told the counter person that and received a chirpy 'Ok' out of her. I also stated that I planed to write a letter of complaint to which I received another chirpy 'Ok'. Not the appropriate response to an unhappy customer.... With food finally in hand I made the journey home which took about 4-5 minutes. I had ordered two of their Fajita Trios with the Cadillac sides of rice and red beans as well as extra of the side items included with the fajitas (sour cream, jalapenos, cheese, guacamole etc.). I received none of the extras, just the normal sized portions that you would have gotten in restaurant. The foiled wrapped tortillas were warm in one of the foam boxes and cold in the other. When I say cold, it felt like they had been removed from the refrigerator recently. The fajita meat in both orders was barely warm and the pepper/onion mix was lukewarm in one box and maybe room temperature in the other box. If the meat and veggies had been cooked properly then there is no way this should have been that cool in the short trip to my house. To make matters worse, the pickup counter is situated such that you can look into the kitchen area. You can't really see the cook's area but you can see where the server's pickup their food and the place was just dirty. The floor needed swept, the garbage can was overflowing and garbage was piled up around the base of the can. I watched two employees throw stuff on the top of the garbage bin just to have it roll off onto the floor. No one bothered to pick it up, it was just left to lay. I would have hated to see what the cook's line looked like. The restaurant wasn't even really that busy. Not that this would have been any more acceptable if it were busy but at least it would be understandable. My wife and I eat out about twice a week. Chilis used to be on the list of places we ate regularly (2-3 times a month). Given the issues, they are lucky if we bother more than once every 2-3 months, and when we do it is only when the library is having a fundraising promotion. I can just as easily drive a few minutes up the street to Chipotle to fulfill my need for meat, beans and rice wrapped in a tortilla and the food is much better quality than what regularly comes out of Chilis these days.
(1)
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Address :1250 Collins Rd NE
Cedar Rapids, IA, 52402
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dinner Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Loud Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Dave S.
I'll be honest, I go here for the Terlingua Chili and happy hour. Aside from that, I think it's pretty average across the board. I do like the fact that you can pay with there little card swiper thingy on the table. Beats waiting for the server to make his or her way over. Beats fast food, but not gourmet by any means.
(3)Heather L.
So our experience wasn't nearly as awful as some of the others on here. And on a Tuesday night with children in tow, it is a good deal, but if I were just going out to eat with Mr. Snarky or friends, I would certainly avoid Tuesday nights. Although it did look like they were trying to seat families in one area and those without children in one area. There were three adults and two children and while some small families were sat at the huge booths, the hostess did try to squeeze us into a small booth. We ended up asking her for a different table because there was no way we were going to all squeeze in there, especially with winter coats, etc. We ended up at a slightly bigger table and squeezing in a fifth chair. I will say that our waitress was really great. She was attentive, checked on us, kept our drinks topped up, and was very patient with us (kind of needed when eating with children). As for the food, it is standard chain restaurant food, however, I have to say that the food was hot, it was well presented, and it tasted pretty good. I do find the place to be a bit on the pricey side for the type of food they serve. While there wasn't food on the floor, the table, menus, and some of the silverware could be cleaner as there were sticky spots and questionable stains, which is really where most of the deduction of stars come from. Food and service are important, but cleanliness is even more important and can ruin a night out instantly. Its not bad, but they could do better!
(3)Robert D.
We came in for dinner with the family tonight. Wasn't very busy yet we had to wait 10 minutes to sit. Our server was unfriendly and didn't smile at us once. Our food came out and was cold. One entrée was remade and came out better. It still wasn't piping hot An ear of corn came out with one meal. It was ice cold. Brought out two more icy ears before someone got the idea to microwave it. Now it was too hot to eat. I'm guessing we won't be back anytime soon. No discounts or comps offered to make up for poor quality food.
(2)Steve G.
Absolutely disgusting. The floors were covered in trash and it just killed our appetites. The manager claimed he just got over a rush, I didn't buy it being it was 9:30pm. Didn't bother to eat, if the place is that bad, how bad was the kitchen?
(1)Bridget F.
Oh wow! I didn't even know Chili's was still in business. The food was blah/borderline gross. But in the "lounge" area the bartender was nice, observant, and polite. If you staying staying in one of the hotels near by that really is the only reason to go there. Good for drinks only? Not from the area. Drinks were cheap from what I am used to.....
(2)Lane H.
Have eaten here before, but in the last month I have dined here twice. Food: OK, just like every other chain that offers a varied menu. The two for twenty offerings are someone limiting, but it does give a value priced appetizer/meal option. Each time I've had the onion straws with jalapeno slices. Not bad, but still just so-so. There is nothing on this menu that would make me go here instead of Applebees, TGI Fridays or one of the countless other clones. Service: Sub-par. As a former manager I would be kicking some server butt. No suggestive sell, no knowledge of menu, limited check back and horrible with keeping glasses filled. Also, whatever happened to the server knowing who ordered what? With four people you ring it in clockwise around the table. But no, she comes out and auctions off the food; "Who had the chicken strips?". Heck they did it when there was two of us. Both times it was not very busy, so I can't give them a pass on that. Sorry. Cleanliness: FAIL. Sticky menus, food on floor, gross, gross, gross. We came in and had to walk over a dirty fork in the walkway. When we left, it was still there. I joked to husband that I could smell a lawsuit waiting to happen. Conclusion: Just another boring chain restaurant that churns out food and can't be bothered with the things that would make it better than a McDonald's.
(2)Jami Jo H.
Gross, gross, gross. This place was dirty. Garbage all over the floor, especially in the restroom. It was also freezing. I ordered the pick three app is, and my spinach and artichoke dip was cold. My nephew's cheese pizza had hardly any cheese on it. The iced tea tasted terrible. They were not busy at all, and the server was very flighty. Never came back to see how the food was, just brought us the bill half and hour later. I'll pass on this place from now on.
(1)Anna H.
Honestly, nothing too great but not too terrible. Typical "Southwestern" food but it all needs a kick up with flavor. I ordered guacamole to start and it was almost frozen. Not exactly a great start. The food is all right, better than most but not great. The best part is the fact that you can pay your bill at the table with the computer. Run your card and pay. No need to flag down a busy server, brilliant.
(3)Stevo H.
I would not get a drink from here because they are kind of weak but the selection of food is very good. My favorite part of Chili's is that I can sub any meat patty for a spicy black bean burger at no extra cost, even the special burgers that they have. I recently subbed a black bean on a Southwestern Jalapeno burger and it tasted great. You can also sub it in the 2 for $20 menu. The jalapeno and onion appetizer is wayyyy to greasy for my taste but the chips and guac is pretty good. Price for a meal is fair and average too.
(3)Shunty M.
Satisfactory service! Presidente margarita is phenomenal. Loved the food.
(4)Kenneth F.
The only reason I keep patronizing this restaurant is because of their fundraising partnership with my local library. The will donate a certain percentage of your check if you have a coupon code from the library. The food has clearly declined in quality over the last two years and the service isn't much better. On my most recent foray to this location I decided to make use of their online ordering and carry out service. I placed my order with no problem and I was given a pick up time of 6:44. I arrived at Chilis at 6:42 and entered through the door designated for to go orders. There was an employee at the register and she appeared to be entering tickets into the POS system. She did not bother to even acknowledge me until she had finished the three tickets she was working on. When she did finish, I gave her my name and she consulted the screen and told me the food would be ready in a few minutes. She rang up my order and I signed the credit card slip at 6:47 and I proceeded to wait and wait and wait. Finally at about 7:05 she brought out my food and placed the containers in a bag and slid them over to me. At that point i was more than a little irked. While I understand that having the food ready on the exact minute is not possible, I certainly don't expect it to take 21 extra minutes. I told the counter person that and received a chirpy 'Ok' out of her. I also stated that I planed to write a letter of complaint to which I received another chirpy 'Ok'. Not the appropriate response to an unhappy customer.... With food finally in hand I made the journey home which took about 4-5 minutes. I had ordered two of their Fajita Trios with the Cadillac sides of rice and red beans as well as extra of the side items included with the fajitas (sour cream, jalapenos, cheese, guacamole etc.). I received none of the extras, just the normal sized portions that you would have gotten in restaurant. The foiled wrapped tortillas were warm in one of the foam boxes and cold in the other. When I say cold, it felt like they had been removed from the refrigerator recently. The fajita meat in both orders was barely warm and the pepper/onion mix was lukewarm in one box and maybe room temperature in the other box. If the meat and veggies had been cooked properly then there is no way this should have been that cool in the short trip to my house. To make matters worse, the pickup counter is situated such that you can look into the kitchen area. You can't really see the cook's area but you can see where the server's pickup their food and the place was just dirty. The floor needed swept, the garbage can was overflowing and garbage was piled up around the base of the can. I watched two employees throw stuff on the top of the garbage bin just to have it roll off onto the floor. No one bothered to pick it up, it was just left to lay. I would have hated to see what the cook's line looked like. The restaurant wasn't even really that busy. Not that this would have been any more acceptable if it were busy but at least it would be understandable. My wife and I eat out about twice a week. Chilis used to be on the list of places we ate regularly (2-3 times a month). Given the issues, they are lucky if we bother more than once every 2-3 months, and when we do it is only when the library is having a fundraising promotion. I can just as easily drive a few minutes up the street to Chipotle to fulfill my need for meat, beans and rice wrapped in a tortilla and the food is much better quality than what regularly comes out of Chilis these days.
(1)